Wholesale Terms & Conditions

Please read these terms carefully to fully understand our wholesale terms and conditions.



Fridja.com is a website operated by Fridja Ltd. Fridja Ltd. is registered in England and Wales (Company No. 7258420). Your use of this website is subject to the following Terms of Use, which you are deemed to accept by using the website:



  • Content Rights

Fridja Ltd are the owner or licensee of all intellectual property rights in our website. These are protected by international copyright laws and treaties. All such rights are reserved. As a visitor to this website, you may print a single copy or download elements of any page on the site for personal reference. No copying or distribution for any commercial or business use is permitted without our prior written consent.

  • Information and Availability

We take every care to ensure that the information on this website is accurate and complete. However, due to the inherent nature of the Internet, errors, interruptions and delays may occur in the service at any time. Accordingly, this website is provided “AS IS” without any warranties of any kind and we do not accept any liability arising from any inaccuracy or omission in the information or interruption in availability.

You agree that the information you provide when you register on the website is true and accurate in all respects, without being misleading, and you will contact us of any changes to that information.

We reserve the right, at our sole discretion, to modify or delete portions of these website Terms and Conditions at any time without further notice. Dates of changes will be updated at the bottom of the page.

We do not claim any advice or commentary given within our site is definitive. Therefore, we do not accept liability or responsibility arising from reliance on said content by any visitor to our site.

  • Linked Websites

Our site may contain links to other sites. We do not provide any personally identifiable information to these third-parties. Although we would never knowingly link to an unsafe site, we are not responsible for their privacy policies or content of their sites.

Fridja Ltd. hereby exclude liability for any direct, indirect or consequential loss or damage incurred by any user of our website or related to the use, inability to use, or consequences of using our website, any websites linked to it and any content posted within, including, without limitation any liability for: loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of goodwill; wasted management or office time; any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

You may link to our website provided you own the linking website, and do so fairly, legally and without harming our reputation. We reserve the right to deny linking permission without notice.

  • Abuse

Misuse or abuse of our site will not be tolerated. Such activities include: unauthorised access to our website or any related server, database or computer; introduction of malicious or harmful material (such as viruses, trojans, worms or logic bombs); denial-of-service attacks.

Any such criminal offences under the Computer Misuse Act 1990 will be reported to the relevant law enforcement authorities, affecting your confidentiality rights as necessary. In such a case, your website access rights will cease immediately.

We will not be liable for any damage or loss caused if any such harmful material should infect your computer software, hardware or data.



  • Orders

We reserve the right to reject any orders at our discretion without liability to you, for example: if products listed on our site become unavailable or contain pricing or description errors; if we do not receive payment authorisation; if shipping restrictions apply. Fridja Ltd shall under no circumstances be held liable for any losses to specific circumstances of the customer, indirect or consequential losses or for loss of profits, damage or property, or wasted expenditure.

  • Conformity Of Goods

Fridja takes every care to ensure that descriptions and specifications of its products are correct within the website. Whilst ensuring that colour reproduction of images is close to reality, we do not guarantee perfect accuracy and do not accept responsibility for colour variation caused by computers and/or browsers. We reserve the right to change product specifications, prices, packaging and any related service at any time, without prior notice.

  • Order Cancellation

You may cancel your order anytime before the order has reached our distribution warehouse. We would then refund you the amount paid for the product except possible handling and logistic costs. After that time, cancellations made through refusal of delivery will be liable to delivery and return costs. Please contact us if you wish to change the delivery address, phone numbers or other pertinent information. Such changes are subject to approval by Fridja Ltd. and may incur additional costs.

  • Formation of Contract and Governing Law

A contract between you and Fridja for the sale of our products will only exist once we confirm your order by emailing you to confirm your order has been accepted. The contract will be deemed to have been formed and the confirmation deemed to have been given to you as soon as you are able to access the message, whether or not you actually received that message. The contract shall be deemed to have been concluded in the United Kingdom and shall be governed by the laws of England and you and Fridja Ltd irrevocably submit to the non-exclusive jurisdiction of the English Courts.



Though your shipment will likely go out sooner, please allow up to 2-4 weeks for your order to ship. Shipping/handling charges will be calculated and added to your order total when the order is ready to ship. We reserve the right to use our discretion as to the carrier to be used on any shipment. Your preferred carrier may be used if you agree to assume any additional transportation charges.

We do not accept liability for delays in delivery caused by third-party courier companies.



Please inspect all shipments immediately upon arrival. Please contact us at info@fridja.com within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise at our warehouse, this may be subject to further shipping/handling charges. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.



Should any goods develop faults, we are here to help. Please email us at info@fridja.com with details of the faults and include pictures. We will attempt to help with spare parts, which can be sent to you should you be within the UK. International customers will be subject to shipping/handling charges.

Shipping charges are non-refundable. Wholesale customers are responsible for all shipping costs associated with returning items to Fridja. Before returning any items, customers must contact Fridja to obtain a Return Authorization Number (FAX). Returns without a valid FAX will not be accepted.

Should the product develop faults, all goods must be returned to our UK warehouse in complete packing with all accessories. Failure to do so will incur a restocking fee and possibly not be accepted. Products will be exchanged like for like with brand new units towards the next order. Should this not be possible, a credit will be made to your account.

This returns policy is in compliance with the applicable laws governing the sale of goods and consumer protection.

Updated 31st July 2023